Jira Service Management

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You can raise a HALVA TV-APP request from the options provided.","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":false,"reqTypes":[{"id":"6","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"Let us know your idea for a new feature.","icon":10511,"iconUrl":"https://anterra-team.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[1],"key":""},{"id":"7","name":"Suggest improving existing functional","descriptionHtml":"","callToAction":"Suggest improving existing functional","introHtml":"See a place where we can do better? We're all ears.","icon":10498,"iconUrl":"https://anterra-team.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10498","groups":[1],"key":""},{"id":"4","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"Don't see what you're looking for? Select this option and we'll help you out.","icon":10466,"iconUrl":"https://anterra-team.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[1],"key":""},{"id":"5","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"Tell us the problems you're experiencing.","icon":10476,"iconUrl":"https://anterra-team.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10476","groups":[1],"key":""},{"id":"1","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"Need help installing, configuring, or troubleshooting? Select this to request assistance.","icon":10472,"iconUrl":"https://anterra-team.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","groups":[1],"key":""},{"id":"2","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"Choose this if you have questions about licensing or billing.","icon":10483,"iconUrl":"https://anterra-team.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10483","groups":[],"key":""},{"id":"3","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"Trying out our product and want more information? Select this and we'll be happy to answer your questions.","icon":10504,"iconUrl":"https://anterra-team.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10504","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"2":[2],"3":[5,6,7],"1":[5,6,7,1,4]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SUPHALTVPP","userLanguageHeader":"Useful links:","userLanguageMessageWiki":"Download - <a href=\"https://gplus.halva.blog/p/download.html\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://gplus.halva.blog/p/download.html</a> Release Note - <a href=\"http://note.halva.wiki\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">http://note.halva.wiki</a> === FAQ - <a href=\"https://gplus.halva.blog\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://gplus.halva.blog</a> === Halva TV-APP (photo) - <a href=\"https://photos.app.goo.gl/luMRKCs5Tis38H3r2\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://photos.app.goo.gl/luMRKCs5Tis38H3r2</a> Halva TV-APP (Video) - <a href=\"https://youtu.be/nIXm3lDSIvs\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://youtu.be/nIXm3lDSIvs</a> === Telegram group - <a href=\"https://t.me/HalvaTVAPP\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://t.me/HalvaTVAPP</a> Telegram channel - <a href=\"https://t.me/HalvaTVAPP_NEWS\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://t.me/HalvaTVAPP_NEWS</a> Twitter - <a href=\"https://twitter.com/HalvaTVAPP\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://twitter.com/HalvaTVAPP</a> YouTube - <a href=\"http://halva.link/youtu_be\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">http://halva.link/youtu_be</a> Blog - <a href=\"https://gplus.halva.blog\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://gplus.halva.blog</a> === Donat - <a href=\"http://donate.halva.team\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">http://donate.halva.team</a> === Support fo email - <a href=\"mailto:support.tvapp@halva.tv\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">support.tvapp@halva.tv</a> Support Service Desk portal - <a href=\"http://halva.link/portal\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">http://halva.link/portal</a> How to report a problem correctly - <a href=\"https://gplus.halva.blog/2018/08/hfaq-hservicedesk.html\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://gplus.halva.blog/2018/08/hfaq-hservicedesk.html</a>","defaultLanguageHeader":"Полезные ссылки:","defaultLanguageMessage":"Скачать - https://gplus.halva.blog/p/download.html\nОписание изменений - http://note.halva.wiki\n===\nЧаВо - https://gplus.halva.blog\n===\nHalva TV-APP (Фото) - https://photos.app.goo.gl/luMRKCs5Tis38H3r2\nHalva TV-APP (Видео) - https://youtu.be/nIXm3lDSIvs\n===\nTelegram group - https://t.me/HalvaTVAPP\nTelegram channel - https://t.me/HalvaTVAPP_NEWS\nTwitter - https://twitter.com/HalvaTVAPP\nYouTube - http://halva.link/youtu_be\nБлог - https://gplus.halva.blog\n===\nПоддержать - http://donate.halva.team\n===\nТехподдержка по e-mail - [support.tvapp@halva.tv|mailto:support.tvapp@halva.tv]\nПортал поддержки - http://halva.link/portal\nКак правильно сообщить о проблеме - https://gplus.halva.blog/2018/08/hfaq-hservicedesk.html","defaultLanguageDisplayName":"Russian (Russia)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Центр поддержки","description":"Welcome to the help center - we're here to help! 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